Professional Supervision



Professional Supervision is a positive and enabling process that offers the opportunity to bring an employee and a skilled supervisor together to reflect on work practice. It is a process by which a worker can review and evaluate their work through discussion, report and observation with another worker. Supervision aims to identify solutions to problems, improve practice and increase understanding of professional and clinical issues.

It is a designated interaction between two or more practitioners within a safe/supportive environment, which enables a continuum of reflective critical analysis of care, to ensure quality patient services.

Supervision addresses the need to develop knowledge and skills and the need to be concerned with quality and clinical governance. It addresses the need to ensure that professional standards are maintained and that policies and procedures of the organisation are adhered to. It also embraces the need for support for staff and is underpinned by learning from experience and reflective practice. (Psychology Wiki).

Clinical Supervision is one component of Professional Supervision. (ACA Policy Document on Professional Supervision).

“Clinical Supervision is considered to be a process whereby colleagues of a similar profession regularly engage in a prepared meeting for the intention of developing understanding, skills and a professional orientation, while concurrently focussing on enhancing client wellbeing. Such supervision has both a preventative and corrective function…Clinical Supervision stimulates and challenges the practitioner to examine their professional decisions and explore practice issues in a methodical way….nurturing the supervisee to examine the interface between theory and professional practice”. (Pelling, Barletta, and Armstrong, 2009).

“The focus of Administrative Supervision is involved with organisational, managerial and procedural issues. Administrative supervision includes the managing of areas such as service evaluation, financial issues, time considerations, record keeping, role and function, professional development, policy and procedures, resource allocation, information technology and organisational issues.” The Practice of Clinical Supervision (Pelling et al, 2009).

It is also important for Supervision, where appropriate, to cover important topics such as: adequacy of the counsellor’s business building skills and marketing.

Benefits of Professional Supervision

  • Staff feel supported in their roles
  • Less staff turnover
  • Staff members have the opportunity to improve their competency
  • Less stressed staff
  • More positive environment in the workplace
  • Greater productivity and effectiveness of the staff
  • Less conflict in the workplace
  • Greater job satisfaction

Who Can Benefit from Professional Supervision?

  • All ACA registered practising counsellors
  • University Staff
  • Any person whose job involves working with individuals in crisis
  • Professionals who work in the Human Services industry
  • Professional Supervisors
  • Mental Health practitioners
  • Emergency Service personnel
  • Those who frequently interact with the general public
  • CEOs
  • Public Servants
  • Any person who feels the need for support in their work